Your data and your rights

What we hold, what you can do about it, and how to leave.

What we hold

• Account details: the email address you signed up with, and, if you signed in with Google, the email address and name Google shared with us. Your password is handled by our identity provider and is never stored by us in a recoverable form.
• Identity details: your name, contact details, LinkedIn profile, employment history and original resume file. Encrypted, sealed, and excluded from recruiter search.
• Profile details: location, work authorisation, experience, job status, expectations, target roles, your profile summary, and the professional detail you add for recruiters.
• Approaches and interviews: the opportunities recruiters sent you, your answers, the questions exchanged, the fields you released and when, and interview times proposed and accepted.
• Community content: your posts and comments, the photos on them, your reactions and who you follow, under your posting alias or, where you chose it for a post, your real name.
• Invitations: the email addresses you entered to invite someone, and whether they joined.
• Challenge play: your daily scores and leaderboard position, recorded against your posting alias.
• Interview preparation: the plans Career Hub builds from your profile for the roles you are targeting. They are stored with your profile and go when it does.
• Notifications: the in-app notices about requests, messages and interviews, kept for ninety days.

What you can do

• See and edit everything on your profile at any time.
• Rewrite or delete the AI-generated summary, or write your own instead.
• Replace your resume whenever it changes. One resume is the limit, so a new upload takes the place of the old one.
• Choose, per connection, which identity fields to release, and withdraw them afterwards.
• Delete a post or a comment you wrote.
• Reset your password from Settings.
• Withdraw your candidature entirely. This removes your profile, your resume and the sealed record of your identity. Your sign-in survives, so you can start again later.
• Ask for a copy of what we hold. There is no self-serve export yet; write to coo-office@incognitoh.com from the address on your account and we will send it within thirty days.

Deleting your candidature

The Delete my account control is on your Settings page, under Account and security. It asks you to type your handle to confirm, because it cannot be undone. Deletion removes your profile record, your resume file and the sealed record of your name and contact details, and takes you out of recruiter search immediately.

Two things it cannot reach. Details you already released to a recruiter may have been read, and deletion does not un-read them. Posts and comments you published under your alias stay in the feed, because they were never joined to the profile being deleted; delete the ones you want removed before you withdraw.

Some records are kept briefly after deletion where we are required to keep them: request logs used to investigate abuse, which hold IP addresses and are deleted after thirty days, and the ledger of what a recruiter was charged, which names your handle and not you. Neither contains your resume.

Closing your account

Deleting your candidature leaves your sign-in in place. To remove the sign-in as well, along with your posts, comments, invitations and challenge scores, write to coo-office@incognitoh.com from the address on the account and we will close it within thirty days. There is no self-serve control for this yet, and we would rather say so than point you at a button that is not there.

Depending on where you live

If you are in the European Economic Area, the United Kingdom or Switzerland, you have the rights of access, correction, erasure, portability, restriction and objection under the GDPR, and the right to complain to your data protection authority. If you are in California, you have the rights to know, delete and correct your personal information and to limit the use of sensitive information, set out in the Privacy Policy. Wherever you are, write to coo-office@incognitoh.com, we will answer within thirty days, and we will not treat you differently for exercising a right you have.